Managed IT · San Diego · Since 1998

Your IT should get
better every year.

Let DataGuys and our AI agents make that real. We've run IT in San Diego since 1998 — and now our agents work your estate around the clock, learning from every machine we manage, catching failures before they land, and making your technology worth more the longer you keep it. All of it shows up on your monthly report, with the receipts.

Get a price in two minutes→See how it works

Or just call (XXX) XXX-XXXX — you'll get the person who has run this since 1998.

What every change passes through

Signed skill librarynothing else can execute
Maintenance windowenforced in the dispatch path
Circuit breakerhalts the fleet on repeated failure
Kill switchyours, one click, any time
Run ledgerevery tool call, input and output

A diagram, not a live feed — the pulse traces the path a change takes, it does not report data. Your real numbers live in your console, behind your sign-in, where they belong.

1998

We opened in San Diego — and the founder still answers the phone

7,500+

Mailboxes we moved to Microsoft 365 back in the Office 365 days

$0.00

What we charged for patching in 2014 — and still do

Day one

When we start trending every machine we manage, because the curve needs the history

Why we're different

Everyone else slows the decline.
We reverse it.

A laptop is the best it will ever be the day you unbox it — and the whole industry is built around managing its slow decline from there. We think that's the wrong direction, so we flipped it. Here are the three ways we make your technology worth more over time, and exactly how much of each is real today.

We make your fleet faster

Every machine learns from all the others.

Machine number one gets the benefit of every fix we have ever made on machine ten thousand. Instead of asking "what broke?", we ask "what is the best this machine has ever been — and why isn't it that today?" Boot time, disk headroom, battery life against machines just like it: we chase all of it upward. So the number we put in front of you stops being tickets closed and becomes something better — your fleet, measurably quicker than the day we took it on.

You already see this as the Trajectory line on your monthly report.

We replace parts before they fail

The part shows up before the failure does.

Every disk, battery and fan is wearing out on a curve you can't see on one machine — but across a whole fleet, we can. So we give every part a failure date, and we swap it in your maintenance window before that date arrives. An outage stops being bad luck and becomes something we simply scheduled around. And on the rare day we miss one, we tell you — it's right there on your report.

This runs today: we track and project wear on every machine from the day it joins us.

III

We put your old hardware back to work

Retiring a machine is a promotion.

Those year-four laptops you'd normally pay to throw away are still full of useful life. We wipe them, lock them down with a signed image, and draft them back into your estate — testing tomorrow's updates on hardware identical to yours, standing watch on your network, or running AI right there in your office. Your gear ends up lasting closer to eight years than four.

This is what we're building next — on the secure foundation we've already deployed.

How we work

Connect. See. Decide. Check. Account.

A curve that climbs only means something if the wins behind it are real — so we go back and check every fix a week later, and we count only the ones that stuck. Then we write the whole thing down for you. Most providers just tell you what they decided; we'll show you exactly what our agents did, step by step, any time you want to look.

Connect

You make two quick approvals from your own Microsoft admin — one for Microsoft 365, one for Azure. No passwords change hands, we install nothing in your directory to make it work, and you can switch us off yourself at any time without asking.

See

We walk your whole estate — licensing, devices, servers, open issues — and our lightweight agent reports health, software and security posture from every machine it's on. You get a real inventory, counted rather than guessed.

Decide

Our AI agents read all of that and work out what should happen. Each one has a specific job and a fixed set of tools, each remembers what it already knows about your machines, and each finishes with a plain-language summary that names the actual devices — not a pile of severity scores.

Check

A week after every fix, we look again. If it held, great — it counts. If it came back, that's something we want to know, because something is undoing our work rather than the work being wrong. And if a machine has gone quiet, we say so instead of counting it. That's why our numbers are honest ones — and smaller than the ones you'd usually be shown.

Account

We write down every run: which agent, what set it off, every action it took with its exact input and output, whether it was inside your window, and what it cost. If you ever want the full story behind a change, it's right there for you — not just the conclusion.

While you sleep

The 2am your phone
sleeps through.

Here's one disk-filling problem travelling the whole way through: we spot it by trend before it becomes an outage, clear it with a procedure that has earned the right to run on its own, do it inside your window — and only count it a week later, once the machine itself agrees it stayed fixed.

We call it a dramatisation because the real ledger carries real device names, and those belong to our clients. What makes it worth watching is the part nobody else will show you: the file names. Every line is a code path that ships in our platform today.

the night shift — one fix, start to finish

dramatised · every line is a shipped code path

02:07custodianSRV-ACCOUNTS: disk C: filling at 2.9%/day — full in roughly 9 days.
internal/monitor — a least-squares trend over a week of samples, not a "90% full" threshold

Dramatised because the real ledger carries real device names, and those belong to the client. The live version — with your machines on it — is in your console, behind your sign-in, down to each tool call and what it cost.

Why you can trust it

We built the brakes before the engine.

All of this only works if you can trust the estate to run itself between reports — so we made that safe by default. Good IT has always meant tested procedures, a scheduled window, a careful rollout, and a record of what happened. None of that is new. What is new is that we enforce every bit of it in code, on every single change — so it holds just as well on your four-hundredth machine at 2am as on your first.

We only run tested, signed procedures

Every fix is a script we wrote, reviewed and cryptographically signed before it ever touches your estate — then checked again on the machine right before it runs. The complete list of things we can do to your fleet is published, versioned, and yours to read end to end. Nothing improvises on your machines.

We change things in your window, not ours

We watch continuously, because looking never hurts. But anything that actually changes a machine waits for the maintenance window you choose, and we enforce that in the code itself. If a job can't finish cleanly before your window closes, we hold it for the next one rather than leave it half-done.

We never touch everyone at once

We roll changes out in stages, and we stagger them across our clients on purpose. When a vendor ships a bad update — and they do — repeated failures stop the rollout automatically, before the next group is touched. It's ordinary careful practice; the difference is ours triggers in seconds, without waiting for anyone to notice.

Nothing runs on its own until it's proven itself here

A new procedure doesn't arrive trusted. On your estate it starts by just proposing, then runs with your approval, and only goes fully hands-off after it has worked on several of your machines and we've re-checked it afterward. One failure sends it back. How much is running on its own is right there on your report — and it should grow, because that's our relationship getting cheaper to run over time.

You can stop everything with one click

A change freeze, an audit, month-end, or just a week you'd rather nobody touched anything — one switch in your console stops every change to your estate instantly. Monitoring and reporting keep going as normal. No ticket, no phone call, no waiting on us.

And you can show us the door without asking us.

Everything we do runs on two approvals your admin makes — an app in your directory and an Azure delegation on your subscriptions. Removing either takes a few clicks in your own portal, with no notice to us and no cooperation from us needed. The off switch lives on your side of the table, and that's exactly where we think it should be.

One team, not two

Two vendors, two invoices, two people to chase.

Most small firms end up paying an MSP and a separate security company — and the two of them point at each other when something breaks. We'd rather just be the one team that does both. Here's the same coverage from one provider, with the things neither of them offers marked out.

Capability comparison between a traditional MSP, an MSSP or AI-SOC provider, and DataGuys
Capability	Traditional MSP	MSSP / AI-SOC	DataGuys
Runs your day-to-day IT	Yes	No	Yes
Patches OS, third-party apps and firmware	Sometimes	No	Sometimes
Watches Defender XDR incidents	No	Yes	Yes
Onboards in minutes, by approve-by-link	No	Sometimes	Yes
Every action recorded with its full tool trace	No	No	Yes
Only signed remediations can ever execute	No	No	Yes
Change bounded by a maintenance window in code	Sometimes	No	Yes
Circuit breaker and a per-client kill switch	No	Sometimes	Yes
Per-run cost shown to you, not just to us	No	No	Yes
You can revoke our access without asking us	No	No	Yes
One provider, one invoice	No	No	Yes

Meet the fleet

Five agents. Every tool they hold, listed.

Five that actually run — not eight we wish we had. Each one is a focused AI with a named set of tools, and we've listed every one below, because you deserve an exact answer to “what can this thing do to my estate?” rather than a reassuring one.

Onboarder

read-onlyFirst survey

Walks a newly connected estate and writes down what matters, so every later run starts informed rather than blind. It has no dispatch tool at all — deliberately. This is a survey, and a survey that changes things is not a survey.

Establishes what is here: devices, servers, operating systems
Finds what is actually behind — unpatched builds, EOL operating systems
Records only durable facts, not "disk at 72%" that expires next week
Produces a briefing an engineer can read in two minutes

Everything it is allowed to reach for

list_devices
get_device
list_posture_findings
list_vulnerabilities
list_incidents
list_skills
check_window
remember
record_finding

The surfaces are scoped per agent so every call in the ledger is attributable to a role with a stated purpose — a malfunction has a signature, and “why did something touch this server” has an answer. The gate that actually bounds behaviour is the maintenance window, enforced in the dispatch path rather than in prompt text.

Designed, not running

not built yet

These are specified and not shipped. They are listed here rather than alongside the roster because the distinction is the point: the five agents above run today and produce entries in a ledger you can read, and these three do not exist yet.

Concierge
The helpdesk that does not sleep
The work a first-line technician does all day: installing software from vendor sources rather than whatever a search returns, setting up and repairing Outlook profiles, chasing the causes of the same five recurring complaints. One instance per client, so it accumulates that client’s particular quirks instead of starting cold every time.
Watchman
Service and circuit monitoring
What a Nagios or PRTG install does, without the install: reachability, service checks, disk and memory thresholds, and ISP circuit health — because "the internet is down" is the single most common ticket an MSP takes and the one it currently has least evidence about.
Advisor
Refresh and roadmap
Turns accumulated inventory into a recommendation: which hardware is past useful life, which licences are being paid for and not used, and where a small custom piece of work would remove a recurring manual task. Priced per project rather than per seat.

The part most providers charge extra for

Patching, in the base rate. Same as 2014.

Patch management was $0.00 on our price list in 2014, and it still is. A managed service that treats the single most important maintenance job as an optional add-on isn't really managing much — so we just include it.

Nothing goes out unstaged. Routine updates soak across a couple of weekends — a test machine first, then a fifth of the fleet, then the rest — which is a gentler, safer soak than cramming three rings into six hours. If a bug is actually being exploited in the wild, it gets the fast track instead, and we record which track we used.

And we never start something that can't finish before your window closes. A half-patched server at midnight is exactly the mess we built this to avoid.

Windows operating systems

Through the Windows Update Agent API, honouring your WSUS approvals where you have them

Linux

Signed shell skills, same ledger, same window

Reboots

We report them; we never sneak one in. You decide when a machine goes down

Drivers

We leave these out of automatic installs on purpose — they're the most common way a patch run bricks a machine

Sequencing

A test machine, then a fifth of the fleet, then the rest — soaking across a couple of weekends

Actively exploited bugs

The fast track inside a single window, because three weeks is too long to wait

Where we'll always be straight with you

The vision's big. Here's what's real today.

A page that promises technology which gets better with age owes you more honesty, not less — the whole idea only holds because it's true underneath. So here's the straight line between what's running on our clients' estates today and what we're still building. We'd rather you hear it from us.

A 24/7 room full of people

There isn't one, and we won't pretend there is. What runs overnight is software. What you get at 7am is a real person who has already read everything it did.

The Hive, running in your building

The rehearsal machines, the network sentinels, the in-office AI built from your retired hardware — that's designed and being built right now, on the secure foundation we already have running. It isn't booting in anyone's server room yet. When it does, it shows up on your console with the same one-click off switch as everything else.

The appreciation guarantee

A deal that costs you nothing if your fleet doesn't improve is where we're headed — but it isn't something we can put in writing this year. We have to measure that curve across your fleet first, with real history behind it. Starting now is how that history gets built, and it's the one thing nobody who starts later can buy back.

Third-party app patching on your estate

The engine that does it is built and in testing; operating-system patching runs today. Browsers, Adobe and the rest we still handle the old-fashioned way until we've proven that engine on live estates, not just our own bench.

An agent that fixes anything you ask

It fixes what's in our signed library — printing, mail sign-in, disk space, networking, and the everyday config work. Ask for something outside it and it tells you plainly that a person is needed, rather than winging it. The library grows from real work: solve the same thing by hand a few times and we write and sign a procedure for it.

A long list of clients on the new platform

The company is twenty-seven years old; this platform isn't. The reviews below are from clients in the years before the rebuild — same founder, same phone — and we've labelled them that way. History, not today's book of business.

Partner brand

ClarityXDR

Know your attack surface. Then let AI actually attack it.

Running and defending your estate tells you it's healthy. It doesn't tell you it's defensible. That's where ClarityXDR comes in — our sister brand, a separate service you buy separately — which finds what you're actually exposing, inside and out, and keeps testing whether someone could break it.

A penetration test is a photo of one afternoon. Your attack surface changes every time someone spins up a VM, publishes a subdomain, or grants a permission. So we run the discovery and the testing continuously — safely, with your say-so, and against your estate only.

What you get back is a ranked list of what's genuinely exploitable, with the fix attached — and because we run your estate too, that fix actually gets deployed instead of filed.

Talk to us about ClarityXDR

External attack surface

Everything you expose to the internet, found continuously — domains, certificates, open services, forgotten subdomains, the marketing site nobody told IT about.

Internal attack surface

The same view from inside: identity paths, lateral movement routes, privilege escalation, misconfiguration. What an attacker reaches once they have one foothold.

AI-driven penetration testing

Our agents safely attempt the attack paths they find, against your estate, on a schedule you set. Real continuous testing rather than a report that is stale the week after it lands.

Risk that means something

Findings ranked by whether they are actually exploitable in your environment, with the fix and its reach attached. A prioritised list, not 400 raw CVEs.

Built on Microsoft

One extra agent, and the rest is yours already.

We run on the Microsoft security stack you're already paying for, plus one lightweight agent for the health and repair work Microsoft's own tools can't reach. And if you ever leave us, all of it — the tooling and your data — stays right there in your own tenant.

Microsoft Defender XDRAzure ArcAzure LighthouseAzure Update ManagerMicrosoft IntuneEntra ID P2Microsoft PurviewDefender for Servers P2

Clients, 2007–2017

Twenty-seven years of this.

The automation is new. We're not. These are clients from the years before the rebuild — same founder, same phone number — and we're showing them as our history, not as today's book of business.

eBoost hired DataGuys 7 years ago to run the IT side of our business. They supported us as we grew from 3 team members to over 30 and has delivered a tremendous value in the service they have provided.

Micha Mikailian

Founder & Chairman, eBoost Ventures

I have worked with DataGuys for over 10 years and they perhaps the most competent IT professionals I know. Their knowledge of a wide array of IT issues is hard to find. Whether it be software, hardware, security, applications or networking, DataGuys has the experience to get the job done.

Anthony Vallone

Owner, The Administration Group

DataGuys is a pleasure to work with and always provided a wealth of information. DataGuys played a vital role in implementing new technology, training employees, and managing projects established through strategic planning and implementation.

Ryan Doherty

COO, Lear Media Solutions

DataGuys team are highly motivated and skilled Systems Administrators. I would highly recommend them for any and all IT related issues in need of resolution.

David Whitehead

Network Administrator, Vantage Associates Inc.

DataGuys is amazing! It's particularly nice working with someone that solves problems rapidly and efficiently. I can't recommend them enough.

Garret Akerson

President, Motionstrand

DataGuys is extremely knowledgeable, always willing to help out (especially in emergencies!)

Jen Hibbits

Partner, Sunset Social Media Relations

Packages

Four ways to work with us.

We price per server and per workstation, straight from your live inventory — not a spreadsheet someone updated last year. Add a machine or drop one, and your invoice just follows along.

Managed IT

We run it.

Continuous monitoring and health checks
Operating-system patching, always included
Inventory that is counted, not estimated
Onboarding and offboarding
Backup with tested restores

Price this out

Most chosen

Managed IT + Security

We run it and defend it.

Everything in Managed IT
Defender XDR incidents read as they land
Vulnerabilities ranked by real exploitation, not CVSS
Configuration posture checked against a baseline
A full tool-call trace for every action we take

Price this out

Cloud & Infrastructure

For firms moving off tin.

Server virtualisation and migration
Microsoft 365 and Azure migration
Infrastructure design and buildout
Ongoing cloud administration
Disaster recovery

Talk to us

Partner brand

ClarityXDRASM + AI pentest

We attack it, so nobody else does.

Continuous internal & external attack surface
AI-driven penetration testing
Risk ranked by real exploitability
Every fix re-tested and proven
Enterprise SOC over Defender & Sentinel

Talk to us

Industries

We already know your software.

Vertical software is where generic IT support falls apart. These are the industries we've looked after the longest — chances are we already know your apps.

Dental

Imaging and practice management, HIPAA evidence on request.

Medical

EHR uptime, HIPAA controls, audit-ready reporting.

Legal

Practice management, document security, ethical walls.

Accounting

Lacerte, Drake, QuickBooks — and surviving tax season.

Commercial print

RIP servers and prepress. We have run Ryobi and Harlequin.

Professional services

Small firms that need everything and have no IT staff.